Refund policy

Due to the custom nature of our products, returns are not accepted unless the item arrives damaged or defective.

If your order arrives damaged or defective, please contact us within 48 hours of delivery and include clear photos of the issue.

If the issue is confirmed, we will offer a replacement or refund where appropriate.

Customized and personalized items cannot be returned or exchanged for reasons such as change of mind, wrong preference, or customer input errors.